Yes. We do not ship an order until we confirm that you are available to receive your package. Please make sure to send us a message with the day that you prefer us to ship. Please be clear, for example, "I would like to receive my package on Thursday", or "Please ship Tuesday for delivery Wednesday".
We do not ship Friday for delivery on Saturday, and Fedex is closed on Sunday. If we shipped on Friday and your package had a shipping delay, you would not be able to get your package until the following Monday which would give the coral very little chance to survive. If you are not home Tuesday - Friday during business hours, we can have your shipment held at a local Fedex for pickup. It will be held safely in room temperature, and you can pick it up at your earliest convenience.
Yes. Please send us a message to let us know that you want your package held for pickup. If there is a certain Fedex that you prefer, send us the address. If not, we will choose the location closest to your house
Yes, we can ship all items ordered through eBay and the our website together. If you haven't already paid for your items, and you need shipping charges removed from an invoice, please send us a message before making payment. Our eBay Store can be viewed by clicking here.
Yes, you did! You most likely received a "freebie" with your order. If there was no writing on the bag, or you can't read it, please send a photo when it is in your tank and we will do our best to identify it for you.
Florida shipping rate is $20.00, all other states shipping is $50.00. FREE shipping on orders $250.00 or more.
All live items are shipped by Fedex through Priority Overnight
Service, Monday-Thursday and usually arrive by 10:30am EST. Certain
rural areas are delivered later in the day. If you need a specific
shipment day or date, please contact us by email.
We use specific packing means necessary to ensure the safe arrival of
your live coral. In the unlikely event of a DOA (Dead on Arrival), you
must send a very clear digital photo within 2 hours of delivery. We
may ask for you to ship back the deceased animal, so please do not
dispose of it. Once we receive the digital photo, and we receive the
deceased coral (if applicable), we will issue a store credit. The store
credit does not include the cost of shipping. We do not offer refunds,
we only give credit toward future orders.
Cornbred Corals cannot be held responsible for mechanical or weather
delays that may cause your Fedex shipment to arrive late. We can hold
corals for up to one week once payment has been received, unless other
arrangements are agreed upon. Beyond that, we are not responsible for
the coral, and cannot guarantee replacement of the same coral
purchased. We are not responsible for incorrect shipping addresses
provided by the buyer.
Our ready to ship inventory is in the WYSIWYG (what you see is what you get) section of our website. We also have an eBay store, where new auctions are posted every Tuesday and Thursday evening, and end every Sunday. To view our eBay store click here.
The most important thing is to keep your parameters stable. If you are dosing you will have to test your parameters and adjust your doser as needed. We do not normally use a doser. We have a calcium reactor and test our parameters frequently. If something is low, then we add what is needed.
There few different ways you can use Mojo. Thaw a piece for target feeding or while frozen rub it with your hands in the flow of power heads. Make sure no chunks come out and it melts away. This will result in nutrient rich water that most corals can utilize. You can also put in the food clip for the fish to eat, and at the same time they will break it up for the corals.
We do dip, scrub, and inspect everything before entering our systems. We recommend a quick dip of all corals you receive, regardless of who you buy from. It's nearly impossible to control 100% of bugs because dipping does not kill the eggs. Scrubbing helps to remove the eggs.
The majority of our frags are going to be mounted on two different sizes of plugs. You can normally tell in the photo which plug it is, and this will give you a reference for size. The micro mount has a flat top with a stepped base, and the original frag plug has a thick lip. Larger frags and mini colonies are mounted on larger discs, and ceramic rock mounts, so if you are still unable to tell the size, please send us a message and we will measure for you. Size examples below.
Comparison: Micro Mount on Left / Original Frag Plug on Right
Thank you for Choosing Cornbred Corals! Proper acclimation is the key to survival! We know you’re excited to enjoy your new coral, but please follow the recommended instructions below to ensure healthy acclimation into your system.
Float Method Acclimation
Turn off all aquarium lights.
Dim the lights in the room where the shipping box will be opened. Never open the box in bright light - severe stress or trauma may result from sudden exposure to bright light after being in a dark shipping box for many hours.
Float the sealed bag(s) in the aquarium for 15 minutes. Never open the shipping bag at this time. This step allows the water in the shipping bag to adjust slowly to the temperature in the aquarium, while maintaining a high level of dissolved oxygen.
Cut open the bag just under where it is tied, and place the bag containing the coral in a plastic bowl. Multiple frags can be acclimated at the same time if the bowl is large enough to accommodate the frags leaving room so that they are not touching each other.
Add small amounts of tank water to the bowl every 5 minutes, until there is about 75% tank water in the bowl.
We recommend a quick dip with Coral Rx before placing in your system. Follow the instructions provided by your dip of choice.
Remove the frags from the bowl and place them in your tank. Never release shipping or dipping water directly into your tank. Some live corals produce excess slime when shipped. After the acclimation procedure is followed, hold the coral by the frag plug base and gently shake the coral in the plastic bowl before placing into the aquarium. To avoid damage, please remember never to touch the "fleshy" part of a live coral.
Do not glue them in place. We always recommend keeping your frags mobile when you first receive them. Using frag racks is the easiest way to do this. You want to make sure the coral is thriving where it has been placed before permanently securing it to your reef structure.
Be patient - never rush the acclimation procedure. The total acclimation time for your new arrival should take no longer than one hour. Always follow the acclimation procedure even if your new arrival appears to be dead. Some coral can appear as though they are dead when they arrive and will usually revive when the above procedure is followed correctly.
Keep aquarium lights off for at least 4 hours after the new arrival is introduced into the aquarium. We also strongly recommend running only blue lights for the first 24-48 hours to allow the coral to fully adjust to the new water parameters, before resuming your regular lighting schedule. Many species of coral will not open for several days after introduction into their new home. Please allow several days for the coral to adapt to the new conditions of your aquarium.
After proper acclimation, if your coral has not survived, please send clear photographs to us at firstname.lastname@example.org. We will happily send a replacement with your next order, or offer you a store credit. The store credit does not include the cost of shipping. We do not offer refunds, we only give credit toward future orders. You must contact us within 7 days of receiving your order to qualify for a replacement or store credit.
If you have any concern regarding your order at any time, please feel free to contact us at email@example.com. We take great pride in taking care of our customers. We are a growing business with a very small staff, so please allow at least 24 hours to receive a response.